FOR INDEPENDENT VET CLINICS
Independent vet clinics miss 24–28% of inbound calls during peak hours — and 85% of those callers don’t call back. Your last 18 months of lapsed clients are sitting in AVImark or Cornerstone, never reached out to. Your Google reviews are 4.6 stars and 142; the corporate clinic four blocks away is at 4.7 with 600. None of it is your fault. The medicine has to come first.
We run the whole client lifecycle for you. After-hours call rescue, recall on autopilot, reactivation, review automation, win-back. Done-for-you, by operators — not an agency, not a SaaS dashboard.
If any of these sound familiar
None of these are your fault. Running an independent practice in 2026 means doing the medicine, the team, the front desk, the billing, the marketing, and the reviews — and the medicine has to come first. Everything else gets the leftovers.
What we run for you
An AI receptionist answers every call you can't. Books an appointment when it can, sends a text when it can't. Every missed call gets a personalized SMS within 60 seconds: "Hi — sorry we missed you, here's our online booking link, want a callback?"
Pulls your AVImark / Cornerstone / ezyVet client list. Identifies pets due for vaccines, dentals, wellness exams, lapsed clients (90+ days, 180+ days, 1 year+). Sends the right SMS at the right interval. Books appointments straight into your PIMS calendar.
Automatic SMS review request 1 hour after every visit. CVO advertising rules respected — no incentivization, no scripted testimonials, plain ask. Negative feedback routes to your inbox first. Average clinic adds 30+ Google reviews in the first 90 days.
SMS reminders at 7 days, 24 hours, 2 hours. Auto-rebook on cancellation. Surgery prep instructions sent automatically. Clinics report 38–50% no-show reduction in month one.
Your CSR sees one inbox: SMS, missed calls, reviews, recall replies. Owner sees one dashboard: bookings recovered, reviews added, recall revenue, lapsed clients re-engaged. Monthly report PDF for the practice meeting.
You will not switch software. You will not retrain your team. We integrate as a layer on top — the front desk still uses AVImark / Cornerstone / ezyVet exactly the way they do today. Our system fills the gaps.
Quick math
Plug in your numbers. We won’t store this. The defaults are AVMA industry averages for an independent North American clinic.
You're losing approximately:
…to voicemail. We typically recover 60–80% of that in the first 6 months.
Engagement shapes
Engagements typically range from low-four-figures to mid-four-figures monthly (USD), scoped to your size and the systems we run for you. We share the specific number on the audit call once we’ve seen what fits.
Diagnose, free
Free
30 min · one-page leak report in 24 hrs
Most clinics start here
60 days, fixed scope
See dollar impact before any monthly commitment
Done-for-you, end-to-end
Monthly retainer
Cancel any time after first 90 days
CVO and AVMA advertising rules respected. HIPAA / PIPEDA-aware where required. Full pricing on the audit call. No multi-year contracts.
Why us
Agni AI Store is a service of Agni Consulting — a marketing-ops practice that’s spent the last decade running this exact stack inside Series-A and Series-B B2B SaaS. We integrate with AVImark, Cornerstone, ezyVet, Vetspire, Covetrus Pulse, and PetDesk. We respect CVO and AVMA advertising rules. We serve independent vet clinics across Canada and the United States from our base in Toronto.