1. Reactivation & rebooking sequences
Pulls your inactive list from Jane App on a schedule (90d / 120d / 180d / 1yr). Sends the right SMS/email at the right interval — different copy for MVA patients, WSIB claims, wellness-care drop-offs, and one-and-done consults.
- Inactive sweep across 4 cohorts
- Care-plan-aware sequences (not generic blasts)
- Rebooking link pre-filled to your Jane calendar
- CCO / College of Physiotherapists advertising rules respected
2. 5-minute lead response
Every new lead from your website, Google profile, Instagram DM, or phone gets an SMS within 60 seconds. Books straight into Jane. Routes to your phone if it needs a human. No more "I'll call them tomorrow."
- SMS within 60 seconds of inquiry
- Multi-channel: web, GMB, Instagram, missed call
- Direct booking into Jane App calendar
- Handoff to practitioner phone for complex cases
3. Care plan completion automation
Tracks every patient's place in their plan. Triggers a reminder 72 hours after a missed appointment. Sends an educational SMS if they're falling behind. Re-engages drop-offs at visit 4, 8, 12 — different message at each step.
- Plan-progress visibility per patient
- Missed-appointment recovery sequence
- Educational re-engagement at drop-off points
- Owner dashboard with completion %
4. Review velocity (College-compliant)
SMS review request after the 3rd visit, not the 1st (College rules — and 3rd-visit reviews are higher-quality). Negative feedback intercepted privately. Average practice adds 25–40 Google reviews in 90 days.
- Timed for the 3rd-visit checkpoint
- CCO / OPA advertising rules respected
- Negative feedback to private inbox
- Review reply automation in your tone
5. Owner dashboard + reporting
One screen. Reactivations this month, new lead response time, care plan completion, review velocity, total recovered revenue. Monthly PDF for your accountant or your accountability buddy.
- The 3 R's at a glance
- New patient response time metric
- Per-modality breakdown (chiro / physio / RMT)
- Monthly PDF report
Jane App–native.
Your team keeps using Jane the way they do today. We integrate via the Jane App API + a thin layer of automation. Direct billing, ROFs, charting — none of it changes. We only fill the gaps Jane was never designed to fill.