FOR CHIROPRACTORS & PHYSIOTHERAPISTS

Your patients drop off after visit 4.
We bring them back.

Independent chiro and physio practices on Jane App typically have 200–400 patients who haven’t been in for 90+ days. Care plan completion sits below 60%. New leads from Google or Instagram wait 24+ hours for a response — MIT data says 5 minutes or less means 21× the conversion. None of these are clinical problems. They’re operational gaps that compound.

We run rebookings, reactivations, and lead response on autopilot. Jane App–native. HIPAA BAA on request. Done-for-you, by operators — not an agency, not a dashboard.

Sound like your practice?

The 3 R's are quietly broken.

  • "Patients drop off after the third visit. We never reach back out."
  • "Half my new patient leads ghost between the consult and the first appointment."
  • "My front desk is part-time / my front desk is my wife. Things slip."
  • "I know we should be running reactivations every month. We don't."
  • "Care plan completion is well under 60%. I don't even track it."
  • "One bad Google review last quarter and we have nothing to bury it with."
  • "Direct billing reconciliation is killing me. So is the 11pm cancellation text I had to send."

You're already great at the adjustment / the manual therapy / the consult. The leak is operational — the work that happens when you're with another patient and nobody is texting the one who didn't come back.

What we run for you

Five systems. Wraps around Jane App. Respects College rules.

1. Reactivation & rebooking sequences

Pulls your inactive list from Jane App on a schedule (90d / 120d / 180d / 1yr). Sends the right SMS/email at the right interval — different copy for MVA patients, WSIB claims, wellness-care drop-offs, and one-and-done consults.

  • Inactive sweep across 4 cohorts
  • Care-plan-aware sequences (not generic blasts)
  • Rebooking link pre-filled to your Jane calendar
  • CCO / College of Physiotherapists advertising rules respected

2. 5-minute lead response

Every new lead from your website, Google profile, Instagram DM, or phone gets an SMS within 60 seconds. Books straight into Jane. Routes to your phone if it needs a human. No more "I'll call them tomorrow."

  • SMS within 60 seconds of inquiry
  • Multi-channel: web, GMB, Instagram, missed call
  • Direct booking into Jane App calendar
  • Handoff to practitioner phone for complex cases

3. Care plan completion automation

Tracks every patient's place in their plan. Triggers a reminder 72 hours after a missed appointment. Sends an educational SMS if they're falling behind. Re-engages drop-offs at visit 4, 8, 12 — different message at each step.

  • Plan-progress visibility per patient
  • Missed-appointment recovery sequence
  • Educational re-engagement at drop-off points
  • Owner dashboard with completion %

4. Review velocity (College-compliant)

SMS review request after the 3rd visit, not the 1st (College rules — and 3rd-visit reviews are higher-quality). Negative feedback intercepted privately. Average practice adds 25–40 Google reviews in 90 days.

  • Timed for the 3rd-visit checkpoint
  • CCO / OPA advertising rules respected
  • Negative feedback to private inbox
  • Review reply automation in your tone

5. Owner dashboard + reporting

One screen. Reactivations this month, new lead response time, care plan completion, review velocity, total recovered revenue. Monthly PDF for your accountant or your accountability buddy.

  • The 3 R's at a glance
  • New patient response time metric
  • Per-modality breakdown (chiro / physio / RMT)
  • Monthly PDF report

Jane App–native.

Your team keeps using Jane the way they do today. We integrate via the Jane App API + a thin layer of automation. Direct billing, ROFs, charting — none of it changes. We only fill the gaps Jane was never designed to fill.

Engagement shapes

Three shapes. Audit first. No long contracts.

Engagements typically range from low-four-figures to mid-four-figures monthly (USD). Most chiro / physio practices start with a Pilot focused on reactivation — that’s usually the bottleneck, not lead volume.

1. Free Growth Audit

Diagnose, free

Free

30 min · one-page leak report in 24 hrs

  • Live walk-through of your Jane App inactives across 4 cohorts
  • New-patient lead-response time analysis
  • Care-plan completion data review
  • One-page leak report ranked by recoverable revenue
Book audit →

3. Run-It

Done-for-you, end-to-end

Monthly retainer

Cancel any time after first 90 days

  • Full lifecycle: reactivation, lead response, reminders, reviews, care-plan completion
  • AI voice receptionist for after-hours
  • Custom n8n integrations
  • Dedicated ops contact, weekly check-in
  • Quarterly strategy session with Aman
Book audit →

CCO · College of Physiotherapists · APTA · ACA advertising rules respected. HIPAA BAA on request. PIPEDA-aware. Full pricing on the audit call.

30-min audit. No deck.

We screen-share Jane with you, look at the inactives, and tell you what would move the most revenue this quarter.