FOR INDEPENDENT DENTAL PRACTICES

Your dormant patient list is worth
$500K–$1.5M.
You’ve never reached out.

The average independent dental practice has 600–1,400 patients who haven’t been in for 18+ months. At an average lifetime value of $800–$1,200 per patient, that’s $500K–$1.5M sitting dormant in Open Dental, Dentrix, ClearDent, or Curve. Most practices have never run a single reactivation campaign. Hygiene recall fires from the software but doesn’t follow up. Treatment plan completion sits below 50% in most practices.

We run hygiene recall, dormant-patient reactivation, treatment-plan completion, and post-op review automation on autopilot. Wraps around your existing PMS. HIPAA BAA on request. Done-for-you, by operators.

Book a free Growth Audit → Engagement shapes

Sound like your practice?

The dormant iceberg.

  • "Our hygiene recall fires emails out of Dentrix. Nobody answers them. We don’t follow up."
  • "There are 1,200 names in our system who haven’t been in since 2023. We’ve never run a reactivation."
  • "Half of our diagnosed treatment plans never get scheduled. The patient leaves and we forget."
  • "We send one review request the day of the appointment. Most patients don’t see it. Our review count is stuck."
  • "After-hours calls go to voicemail. The competing chain across the street has 24/7 booking."
  • "Our front desk turns over every 18 months. The recall script is in someone’s head, not in a system."

None of this is dentistry. It’s operations — and operations gets the leftovers in every independent practice.

What we run for you

Five systems. Wraps around your PMS. Respects college advertising rules.

1. Hygiene recall + reactivation

Pulls your overdue list from Open Dental / Dentrix / ClearDent / Curve. Multi-touch SMS + email recall sequences with timed follow-up. Separate sequences for 6-month overdue, 12-month, 18-month+ dormant. Books appointments straight into your PMS calendar.

  • Multi-cohort recall sweeps
  • Dormant-patient win-back ($500K-$1.5M opportunity per practice)
  • Two-way SMS — patient replies, your front desk sees it

2. Treatment-plan completion automation

Tracks every diagnosed but unscheduled treatment. Triggers a follow-up sequence at 7 days, 30 days, 90 days. Routes to the front desk on reply. Owner dashboard shows treatment-plan completion rate by provider.

  • Diagnosed-but-unscheduled tracking
  • Timed follow-up sequences with patient education content
  • Provider-level completion rate dashboards

3. Review velocity automation

Post-appointment SMS review request, timed for the visit type (same-day for hygiene, 48 hours for restorative, 7 days for surgical). Negative feedback intercepted privately. Practices typically add 25–50 Google reviews in the first 90 days.

  • Visit-type-aware review timing
  • Provincial dental college / ADA advertising rules respected
  • Negative feedback to private inbox before public site

4. After-hours call rescue

AI receptionist answers after-hours calls, books emergency or new-patient appointments, sends SMS confirmation. Routes complex calls to a human callback. Eliminates the "competing-chain has 24/7 booking" disadvantage.

  • After-hours, weekends, lunch coverage
  • Trained on your services, hours, fee schedule
  • Emergency triage routing

5. Owner dashboard

One screen: hygiene recall response rate, dormant-patient revenue recovered, treatment-plan completion rate, review velocity, after-hours bookings recovered. Monthly PDF for the practice meeting.

  • Weekly + monthly KPIs
  • Per-provider, per-hygienist breakdown
  • Recovered-revenue calculation

Built around your PMS, not replacing it.

Your team keeps using Open Dental, Dentrix, ClearDent, or Curve exactly the way they do today. We integrate as a layer on top. The front desk doesn’t learn a new tool. Our system fills the gaps your PMS was never designed to fill.

Engagement shapes

Three shapes. Audit first. Most dental practices start with a Pilot.

Engagements typically range from low-four-figures to mid-four-figures monthly (USD). With dormant lists worth $500K–$1.5M, the math pays back fast.

1. Free Growth Audit

Diagnose, free

Free

30 min · one-page leak report in 24 hrs

  • Live walk-through of your Open Dental / Dentrix / ClearDent / Curve
  • Dormant-patient list size + recoverable revenue estimate
  • Treatment-plan completion rate analysis
  • One-page leak report ranked by recoverable revenue
Book audit →

2. Pilot

Most dental ops start here

60 days, fixed scope

See dollar impact before any monthly commitment

  • Dormant-patient reactivation sweep wired to your PMS
  • Treatment-plan completion automation live
  • Post-appointment review automation
  • Weekly check-in for 60 days
  • End-of-pilot dollar-impact report
Book audit →

3. Run-It

Done-for-you, end-to-end

Monthly retainer

Cancel any time after first 90 days

  • Full lifecycle: recall, reactivation, treatment plans, reviews, after-hours
  • AI voice receptionist 24/7
  • Custom integrations with your specific PMS
  • Dedicated ops contact, weekly check-in
  • Quarterly strategy session with Aman
Book audit →

RCDSO · ADA · provincial dental college advertising rules respected. HIPAA BAA on request. Full pricing on the audit call.

30-min audit. We pull your dormant list. We tell you what it’s worth.

No deck, no pitch. The leak report is yours to keep even if you never hire us.

Book the audit → About Aman